Payout & Claims Policy

Last updated: January 15, 2026

Overview

This policy outlines how prize claims are processed at Sika Kudi Jackpot. We are committed to paying all legitimate winnings promptly while complying with regulatory requirements for verification and tax withholding.

90 Days

Claim window

10%

Tax on winnings

₵50K+

Gold option eligible

Claim Requirements by Prize Amount

TierAmountVerificationProcessing
Small PrizesUnder ₵500Phone verificationInstant to 24 hours
Medium Prizes₵500 - ₵5,000Basic KYC (ID verification)1-3 business days
Large Prizes₵5,000 - ₵50,000Enhanced KYC3-7 business days
Major PrizesOver ₵50,000Full due diligence7-14 business days

How to Claim Your Prize

1

Check Your Results

Log in to your account and check your tickets against the draw results. Winning tickets are automatically identified.

2

Initiate Claim

For small prizes, claims are processed automatically. For larger prizes, initiate a claim from your dashboard.

3

Complete Verification

Provide any required documentation based on your prize tier. This may include ID verification and proof of address.

4

Choose Payout Method

Select how you want to receive your winnings: mobile money, bank transfer, or gold (for eligible amounts).

5

Receive Payment

Once verified, your prize is processed and sent to your chosen payment method.

Tax on Winnings

In accordance with Ghanaian tax law, a 10% withholding tax is applied to all lottery winnings. This tax is deducted at source before prize payment.

Example Calculation

Gross Prize Amount100,000.00
Withholding Tax (10%)-10,000.00
Net Payout90,000.00

A tax receipt will be provided for your records. Consult a tax professional for advice on your specific situation.

Gold Payout Option

Winners of prizes 50,000 and above can choose to receive their winnings in certified gold bars. This option provides a tangible asset as an alternative to cash.

  • 99.99% pure gold from LBMA refineries
  • Certificate of authenticity included
  • Insured delivery to your location
Learn more about gold prizes

Gold Payout Available

For prizes over 50,000

Important Notes

Claim Deadline

All prizes must be claimed within 90 days of the draw date. Unclaimed prizes after this period are forfeited and contributed to the prize pool.

Account Verification

Ensure your account is verified before winning to avoid delays in prize claims. Complete your KYC verification in your account settings.

Questions About Payouts?

Our finance team is available to help with any payout-related questions.