Privacy Policy

Sika Kudi Jackpot Ltd ("we", "us", or "our") operates Sika Kudi Jackpot. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. We are committed to protecting your privacy and handling your personal information responsibly. By using our Service, you consent to the collection and use of information in accordance with this policy.

We collect information you provide directly, including: • Account information: name, phone number, email address • Identity documents: government ID for verification • Payment information: mobile money account details • Transaction history: deposits, withdrawals, ticket purchases • Communication records: support inquiries, feedback We automatically collect: • Device information: device type, operating system, browser • Usage data: pages visited, features used, time spent • Location data: IP address, approximate location • Log data: access times, errors, referring pages

We use your information to: • Provide and maintain the Service • Process transactions and send confirmations • Verify your identity and prevent fraud • Comply with legal and regulatory requirements • Communicate about your account and updates • Improve our Service and develop new features • Respond to your inquiries and support requests • Enforce our Terms of Service • Conduct responsible gaming monitoring

We may share your information with: • Service providers: payment processors, hosting providers, analytics services • Regulatory authorities: as required by law or license conditions • Law enforcement: when legally required or to protect rights • Professional advisors: lawyers, auditors, consultants We do not sell your personal information to third parties. Information may be shared in case of: • Legal proceedings or government requests • Enforcement of our Terms of Service • Protection of safety and security • Business transfers (merger, acquisition)

We implement appropriate security measures including: • Encryption of data in transit and at rest • Access controls and authentication requirements • Regular security assessments and audits • Employee training on data protection • Incident response procedures While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

We retain your personal information for as long as: • Your account remains active • Necessary to provide our services • Required by law or regulation • Needed to resolve disputes Financial transaction records are retained for a minimum of 7 years as required by law. After account closure, we may retain certain information as required for legal, regulatory, or legitimate business purposes.

You have the right to: • Access your personal information • Correct inaccurate or incomplete data • Request deletion of your data (subject to legal requirements) • Restrict or object to certain processing • Receive your data in a portable format • Withdraw consent where processing is based on consent To exercise these rights, contact us at compliance@sikakudijackpot.com. We will respond within 30 days.

We use cookies and similar technologies to: • Remember your preferences and settings • Authenticate your sessions • Analyze usage patterns • Improve performance and security You can control cookies through your browser settings. Disabling certain cookies may affect functionality. See our Cookie Policy for more details.

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

Your information may be transferred to and processed in countries other than Ghana. We ensure appropriate safeguards are in place for such transfers, including contractual protections and compliance with applicable data protection laws.

We may update this Privacy Policy from time to time. We will notify you of significant changes by: • Posting a notice on our platform • Sending an email notification • Updating the "Last updated" date Continued use of the Service after changes constitutes acceptance of the updated policy.

For privacy-related inquiries, contact our Data Protection Officer: Email: compliance@sikakudijackpot.com General Support: support@sikakudijackpot.com You may also lodge a complaint with the relevant data protection authority if you believe your privacy rights have been violated.