Privacy Policy

Last updated: January 15, 2026

Introduction

Sika Kudi Jackpot Ltd ("we," "us," or "our") operates Sika Kudi Jackpot. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

1. Information We Collect

1.1 Personal Information

We collect information you provide directly:

  • Phone number (required for registration)
  • Full name, date of birth (for verification)
  • Email address (optional, for notifications)
  • Ghana Card number (for KYC verification)
  • Mobile money account details (for transactions)
  • Address and proof of residence (for enhanced KYC)

1.2 Automatically Collected Information

We automatically collect:

  • Device information (type, operating system)
  • IP address and location data
  • Browser type and version
  • Usage data (pages visited, features used)
  • Transaction history and gameplay data

1.3 Information from Third Parties

We may receive information from:

  • Mobile money providers (transaction confirmations)
  • National Identification Authority (Ghana Card verification)
  • Fraud prevention services

2. How We Use Your Information

We use your information to:

  • Create and manage your account
  • Process ticket purchases and payouts
  • Verify your identity (KYC/AML compliance)
  • Send transaction notifications and draw results
  • Provide customer support
  • Detect and prevent fraud
  • Comply with legal and regulatory obligations
  • Improve our Service and develop new features
  • Send promotional communications (with your consent)

3. Legal Basis for Processing

We process your data based on:

  • Contract: To provide our Service to you
  • Legal obligation: To comply with gaming regulations, tax laws, and AML requirements
  • Legitimate interest: To prevent fraud and improve our Service
  • Consent: For marketing communications

4. Information Sharing

We may share your information with:

  • Payment providers: Mobile money operators to process transactions
  • Regulators: National Lottery Authority and tax authorities as required by law
  • Verification services: Identity verification providers
  • Service providers: Cloud hosting, email services, analytics
  • Legal authorities: When required by law or to protect our rights

We do not sell your personal information to third parties.

5. Data Retention

We retain your data for the following periods:

  • Account data: Duration of account plus 7 years
  • Transaction records: 7 years (regulatory requirement)
  • KYC documents: 7 years after account closure
  • Audit logs: 7 years
  • Marketing preferences: Until you withdraw consent

6. Data Security

We implement robust security measures including:

  • Encryption of data in transit (TLS 1.3) and at rest (AES-256)
  • Multi-factor authentication for staff access
  • Regular security audits and penetration testing
  • Access controls and audit logging
  • Secure data centers with physical security

7. Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update inaccurate or incomplete data
  • Deletion: Request deletion of your data (subject to legal retention requirements)
  • Restriction: Limit how we use your data
  • Portability: Receive your data in a machine-readable format
  • Object: Opt out of marketing communications
  • Withdraw consent: Where processing is based on consent

To exercise these rights, contact us at compliance@sikakudijackpot.com

8. Cookies and Tracking

We use cookies and similar technologies to:

  • Keep you logged in
  • Remember your preferences
  • Analyze usage patterns
  • Prevent fraud

See our Cookie Policy for details.

9. International Transfers

Your data is primarily processed in Ghana. Where we use service providers outside Ghana, we ensure appropriate safeguards are in place.

10. Children's Privacy

Our Service is not intended for persons under 18. We do not knowingly collect data from minors. If we learn we have collected data from someone under 18, we will delete it immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or in-app notification.

12. Contact Us

For privacy-related inquiries, contact our Data Protection Officer at compliance@sikakudijackpot.com

For general support: support@sikakudijackpot.com